What is it like to shop at Lum's Toyota? What sets our dealership apart from the competition? While we could write at length about our many products and services, we believe that actions speak louder than words. Here you will find testimonials from our customers, many of whom have been shopping with us for many years. We invite you to take some time to look around and will consider leaving a review of your own one day.
5 out of 5 stars
We recently purchased a new Tacoma SR5 from Lum’s Toyota in Warrenton, Oregon. We were very happy with the entire process from start to finish. Their customer service was stellar! They clearly listened, and understood what we wanted in a truck and delivered it exactly as promised. We love the truck. It’s a pleasure to work with friendly, and professional service/sales staff and when people get it right, we want to let others know. Thank you! We will definitely be back again.
Alex made buying a car a wonderful experience. He made sure that pre approval for the loan was done the night before and shortly after the time I got back from the test drive I was approved. That was the fastest time ever getting a loan. If you want person that listens to you and what you want then be sure to ask for Alex; he will go that extra mile for you.
Where do I start? Do I start with how much I hate the process of buying a new truck? The thought of unbelievably high payments? How about the slimy feel of car salesmen? I could, but then I would not be talking about the experience I had at Lum's over the weekend. On Saturday I bought a brand new 2019 Tacoma...and it was painless! No pressure, no slimy feel, no stress over high payments. My salesperson, Chris, was more than willing to work with me and put me in the truck I wanted. He was very easy to work with, as was everyone there. I kid you not. This is my 6th Tacoma, and the second one I have bought from Lum's. I'd be nuts to go elsewhere, which I have, and I regretted it. I will never go anywhere else again.... More
Great service center.
Friendly staff; free coffee and popcorn.
Nice and cozy waiting area.
They clearly have a ton of customers, so make sure to schedule your maintenance and expect delays. They offer free wifi, so the extra wait is probably not that bad, knowing that we all come armed with cellphones, tablets or even laptops (yes! you could work remotely from the waiting area).
Chris our salesman was great. Made it all very easy. Very patient, positive and informative. Jim in the parts department was great also. Lum's has been our dealership for our last three cars. Their cars and service have always been outstanding and we will continue to go back.
I have always had good service here. Me and my girlfriend recently got a new car for our soon coming son. This last experience we had was with Chris Corcoran he gave perfect service to us. I will always recommend him! I wouldn’t go to anyone else and If you need a car go to him and mention my name! He will take care of you like family ! Thanks again!
I just want to say thank you to Alex for making my experience as a first time buyer at Lum’s a breeze! He made the experience almost feel natural, which I appreciated very much because I was nervous while walking in. I was also met with smiles which made me feel a little confident. They met my concern on making sure my hard earned money is being put to a good and reliable car. So thank you again for your service!
What a great experience purchasing our new vehicle! All the staff @ Lums make you feel right at home. Very friendly and helpful. Mario was absolutely super to work with, and his since of humor a hoot! Definitely a A+ from us!
Everyone was very friendly and very helpful! From the moment that we got there to when we left everyone encouraged us. After we left with our new Toyota Tacoma, they even stayed in touch after just to make sure we were happy with our choice. A big Thanks to Debbie and Ralph for all their help during this process. Lum's is very luck to have you both!
Daffne Yuliana Reyes
Best experience I have ever had purchasing a vehicle. Lum’s made it so easy and seamless. I drove 3 hours just to purchase from them and I would recommend them over any other TOYOTA dealership! Thanks for hooking me up with my dream 4Runner, Happy Birthday to me!