Testimonials

GOOGLE
David McAloney
Full Star Full Star Full Star Full Star Empty Star
12-6-2019
GOOGLE
Tina Lorenzen
Full Star Full Star Full Star Full Star Full Star
12-5-2019
GOOGLE
Lori Hash Scott
Full Star Full Star Full Star Full Star Empty Star
12-4-2019
GOOGLE
Salt Pub Ilwaco
Full Star Full Star Full Star Full Star Full Star
12-3-2019
Salt Pub Ilwaco

Recently purchased a Rav4 through Ralph at Lums. Heโ€™s a really great low-key no pressure, professional sales guy. I really enjoyed working with him. He was patient with our questions and requirements and put in the extra effort to see that I got the exact car that We wanted at a fair price. Cheers

GOOGLE
Angela Barendse
Full Star Full Star Full Star Full Star Full Star
12-2-2019
Angela Barendse

Buying my brand new truck with Chris Cocoran was a 5 star experience! He was very professional & knowledgeable about the truck we were buying, in addition too he listened to the wants & needs we were looking for in buying a truck that fit our family perfectly. He made us feel like part of his family during this time and really put a personal touch of care, concern & comfort into our buying experience. I just wish the service department had the same set of standards... being put on hold for 38 minutes & hung up on twice, while making 4 phone calls in total to the service department is beyond frustrating. It took 2 different servicemen to help me with making an appointment & returning a call back to me over a two day span, before I got the help I was seeking through them about warranty work I needed done. When I did get that call back I was told that the 1st person helping us failed to do his job because โ€œheโ€™s too busy & loaded with work to remember to call us back, let alone help us schedule an appointment โ€œ. That is not something you typically would hear in customer service. I understand being busy, but not following through with helping your customers, was disappointing..

GOOGLE
Lauren Claire Bardis
Full Star Full Star Full Star Full Star Full Star
11-27-2019
Lauren Claire Bardis

Respectful experience ๐Ÿ™

GOOGLE
Brent Chattick
Full Star Full Star Full Star Full Star Empty Star
11-25-2019
GOOGLE
Melinda Ward
Full Star Full Star Full Star Full Star Full Star
11-23-2019
Melinda Ward

Jody Ulrey is the ultimate, got me exactly what I wanted no matter what it took thank you so much!!!

GOOGLE
James Sherman
Full Star Full Star Full Star Full Star Full Star
11-22-2019
James Sherman

Chris and Sales Manager was on top of things. Chris was very polite and very informative regarding the car and its operations. There was no high press in buying the car and very were were fair with my trade in,.

GOOGLE
Eugene Halishlius
Full Star Full Star Full Star Full Star Full Star
11-8-2019
Eugene Halishlius

John Koz is the man! The whole process of getting a used car was very smooth and fast. He showed me what I needed about the car and got me the deal I want. So friendly and make sure you are comfortable while waiting for the paperwork to go through. I highly recommended him. Overall, Lums is by far the best!

GOOGLE
Perri Crandall
Full Star Full Star Full Star Full Star Full Star
11-5-2019
Perri Crandall

Only place to buy..๐Ÿ˜Ž

GOOGLE
Ginger Curran
Full Star Full Star Full Star Full Star Full Star
11-5-2019
Ginger Curran

Great customer service

GOOGLE
CC G
Full Star Full Star Full Star Full Star Full Star
11-1-2019
CC G

A no nonsense experience with very courteous sales people that help from the start to the finish of the buying process.

GOOGLE
Tajah Jones
Full Star Full Star Full Star Full Star Full Star
10-30-2019
GOOGLE
Jennifer Peterson
Full Star Full Star Full Star Full Star Full Star
10-29-2019
Jennifer Peterson

My experience from start to finish in purchasing my vehicle was great!! I was greeted by Koz, when I walked in with a big genuine smile. He made me feel confident and comfortable with my whole experience and treated me with the upmost respect, the whole time. I want to thank the whole staff at Lumโ€™s. You all truly are an A+ establishment. And a special grand Thank You to Koz!! I highly recommend him as your guy with your next vehicle. You have a customer for life. Best, Jennifer

GOOGLE
Sophia Raterman
Full Star Full Star Full Star Full Star Full Star
10-24-2019
GOOGLE
Amber Kinnunen
Full Star Full Star Full Star Full Star Full Star
10-24-2019
Amber Kinnunen

The only dealership I will buy from.

GOOGLE
Jenny Beck
Full Star Full Star Full Star Full Star Full Star
10-20-2019
GOOGLE
Misti Flansburg
Full Star Full Star Full Star Full Star Full Star
10-20-2019
GOOGLE
Nicholas Sprague
Full Star Full Star Full Star Full Star Full Star
10-18-2019
GOOGLE
Corinne Almquist
Full Star Full Star Full Star Full Star Full Star
10-16-2019
Corinne Almquist

Very friendly people, great customer service!

GOOGLE
Kathy Mullen
Full Star Full Star Full Star Full Star Full Star
10-11-2019
Kathy Mullen

Great experience!

GOOGLE
Linda Marsh
Full Star Full Star Full Star Full Star Empty Star
10-11-2019
Linda Marsh

Fast at getting parts

GOOGLE
Luey Anderson
Full Star Full Star Full Star Full Star Full Star
10-9-2019
Luey Anderson

I just recently bought my second car from Lum's Auto in Warrenton, Oregon. My salesperson was fabulous...I highly recommend working with John "Koz" Kozlowski! You will not be disappointed in the customer care from him and the entire staff!

GOOGLE
David Cruz
Full Star Full Star Full Star Full Star Full Star
10-5-2019
GOOGLE
Jo Creyf
Full Star Full Star Full Star Full Star Full Star
10-4-2019
Jo Creyf

Great service center. Friendly staff; free coffee and popcorn. Nice and cozy waiting area. They clearly have a ton of customers, so make sure to schedule your maintenance and expect delays. They offer free wifi, so the extra wait is probably not that bad, knowing that we all come armed with cellphones, tablets or even laptops (yes! you could work remotely from the waiting area).

GOOGLE
You know Who
Full Star Full Star Full Star Full Star Empty Star
10-1-2019
CARGURUS
Dave
Full Star Full Star Full Star Full Star Full Star
9-26-2019

I contacted this dealer about a vehicle they had for sale and a salesman got back to me by email and text. This was not the vehicle I am looking for and the salesman was honest about that. He said he would keep an eye out for what I am looking for.

GOOGLE
Cary Maki
Full Star Full Star Full Star Full Star Full Star
9-24-2019
Cary Maki

John Kozlowski was very helpful, no presure, and very accommodating to our situation. We were treated fair and friendly and the whole possess was painless. We will by another car from Lumms in the future.

EDMUNDS
New 2019 Cherokee
Full Star Full Star Full Star Full Star Empty Star
9-24-2019
New 2019 Cherokee

Good Staff to work With Reasonable Deal Processed in A Timely Fashon, Staff Went Thru The The Options & Operation With Us

GOOGLE
David Schalk
Full Star Full Star Full Star Empty Star Empty Star
9-21-2019
GOOGLE
Josh C
Full Star Full Star Full Star Full Star Full Star
9-21-2019
Josh C

I had a great experience buying my truck from lums. John fick was my salesman and went above and beyond to make sure I had the best experience possible. Great price, quality truck, no pressure, and no wasted time.


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