“ Buying my brand new truck with Chris Cocoran was a 5 star experience! He was very professional & knowledgeable about the truck we were buying, in addition too he listened to the wants & needs we were looking for in buying a truck that fit our family perfectly. He made us feel like part of his family during this time and really put a personal touch of care, concern & comfort into our buying experience. I just wish the service department had the same set of standards... being put on hold for 38 minutes & hung up on twice, while making 4 phone calls in total to the service department is beyond frustrating. It took 2 different servicemen to help me with making an appointment & returning a call back to me over a two day span, before I got the help I was seeking through them about warranty work I needed done. When I did get that call back I was told that the 1st person helping us failed to do his job because “he’s too busy & loaded with work to remember to call us back, let alone help us schedule an appointment “. That is not something you typically would hear in customer service. I understand being busy, but not following through with helping your customers, was disappointing.. ”

“ Respectful experience 🙏 ”

“ Jody Ulrey is the ultimate, got me exactly what I wanted no matter what it took thank you so much!!! ”

“ Chris and Sales Manager was on top of things. Chris was very polite and very informative regarding the car and its operations. There was no high press in buying the car and very were were fair with my trade in,. ”

“ John Koz is the man! The whole process of getting a used car was very smooth and fast. He showed me what I needed about the car and got me the deal I want. So friendly and make sure you are comfortable while waiting for the paperwork to go through. I highly recommended him. Overall, Lums is by far the best! ”

“ Only place to buy..😎 ”

“ Great customer service ”

“ A no nonsense experience with very courteous sales people that help from the start to the finish of the buying process. ”

“ My experience from start to finish in purchasing my vehicle was great!! I was greeted by Koz, when I walked in with a big genuine smile. He made me feel confident and comfortable with my whole experience and treated me with the upmost respect, the whole time. I want to thank the whole staff at Lum’s. You all truly are an A+ establishment. And a special grand Thank You to Koz!! I highly recommend him as your guy with your next vehicle. You have a customer for life. Best, Jennifer ”

“ The only dealership I will buy from. ”

“ Very friendly people, great customer service! ”

“ Great experience! ”

“ Fast at getting parts ”

“ I just recently bought my second car from Lum's Auto in Warrenton, Oregon. My salesperson was fabulous...I highly recommend working with John "Koz" Kozlowski! You will not be disappointed in the customer care from him and the entire staff! ”

“ Great service center. Friendly staff; free coffee and popcorn. Nice and cozy waiting area. They clearly have a ton of customers, so make sure to schedule your maintenance and expect delays. They offer free wifi, so the extra wait is probably not that bad, knowing that we all come armed with cellphones, tablets or even laptops (yes! you could work remotely from the waiting area). ”

“ I contacted this dealer about a vehicle they had for sale and a salesman got back to me by email and text. This was not the vehicle I am looking for and the salesman was honest about that. He said he would keep an eye out for what I am looking for. ”

“ John Kozlowski was very helpful, no presure, and very accommodating to our situation. We were treated fair and friendly and the whole possess was painless. We will by another car from Lumms in the future. ”

“ Good Staff to work With Reasonable Deal Processed in A Timely Fashon, Staff Went Thru The The Options & Operation With Us ”

“ I had a great experience buying my truck from lums. John fick was my salesman and went above and beyond to make sure I had the best experience possible. Great price, quality truck, no pressure, and no wasted time. ”

“ Took my 04 jeep wrangler Rubicon in for a computer re-flash cause of transmission issue...they tried 4 times....wouldnt take so they only charged me half of what they quoted...its nice to know there are still reputable auto dealers and service departments around...definitely recomnend ”

“ John Kozlowski was a wonderful host, treating us with respect and good humor. Our purchase was efficient and painless. And, Jackleen also made the closing humorous, while accurate and complete. We especially like the coastal protection package. ”

“ Me and my boyfriend went just to see a car and we saw something we really liked and finally we decide to buy it. I really recommend lum's they find the best bank with low interest rate and that helps a lot. They are really nice people ”

“ Had a good experience shopping for a new car. Salesman John said he had been there less than a month, he did a great job. He and Greg Lundberg worked hard to sell me a car. ”

“ We went to lums and were greeted with huge smiles! We were helped by Erik Hansen who was absolutely amazing in finding the truck that works perfectly for us. We had a great time, made some new friends, got a great deal and went home with an experience we will remember for a lifetime! Thank you so much Erik! It was an absolute pleasure having you assist us with our purchase!!!!! We will be back! ”

“ I have always had good service here. Me and my girlfriend recently got a new car for our soon coming son. This last experience we had was with Chris Corcoran he gave perfect service to us. I will always recommend him! I wouldn’t go to anyone else and If you need a car go to him and mention my name! He will take care of you like family ! Thanks again! ”

“ Felt a little pressure. Did not like that. ”